Norm joined the Board in 2014. Norm’s background is in acute healthcare having worked in pathology, hospital administration, and radiology. He retired from full-time work in 2004 and has been consulting on health planning since then. A long-term assignment has been planning and managing a diagnostic cardiology service in Fiji in association with an Australian cardiologist. Norm is also on the Board of the Tweed Heads and Coolangatta RSL Sub-branch, having served as Treasurer for six years. In this role, he sees similar needs among the military veteran community as is served by Lifebridge in the general community. Norm was a Medical Corps officer in the Army Reserve for 15 years, retiring with the rank of Major. Norm has a Degree in Applied Science, an MBA from Queensland University, is an Associate Fellow of the ACHSM, and a Member of the AICD.

Appointed to the Board in November 2022, Andrea is a retired Gold Coast local, a registered nurse for 42 years having worked predominantly in aged and community health, as well as the Financial Services sector. Experience includes enterprise risk integrated with Audit & Compliance; Disaster Management; Ethics and Fraud prevention program; Insurance program; Incident and investigations; Customer Feedback Management; Policy & Process Management; Preparing and presenting reports at National Board and Executive level and International group level; Workplace, Health and Safety.Andrea has presented at National and State Conferences and has written journal articles on Corporate Governance pertaining to risk and audit integration and developing internal business control frameworks to support consistent and cost-effective service and product delivery.

In 2014, Andrea was awarded Risk Manager of the Year by the Risk Management Institute of Australasia and in 2015 awarded the global Power of Gallagher Bassett award for her corporate governance achievements.

Geoffrey has over 25 years working across health and community services. As a registered nurse Geoffrey worked primarily in the areas of mental health and aged care and was more recently the Director of Nursing for Mental Health and Alcohol and Other Drugs at the Northern NSW LHD. Geoffrey is currently an Executive Director in the area of mental health services and suicide prevention. Geoffrey is a registered assessor with the Australian Council on Healthcare Standards and an Associate Fellow of the Australasian College of Health Service Management.

Geoffrey holds a Bachelor of Nursing, a Postgraduate Diploma in Advanced Clinical Nursing, a Masters of Healthcare Leadership and is a graduate of the AICD Company Director course.

Appointed to the Board in 2014, Claire has nearly 20 years of experience in non-profit management, with a particular focus in health and community services. Before establishing her own consulting business, she was the General Manager of Operations and Services for the national charity CanTeen and was previously the National Director of the YWCA’s breast cancer support program, Encore. Claire has held a number of community and voluntary roles including acting as a member of the Cancer Australia National Reference Group, the Australian Government’s Ministerial Advisory Committee on Mentoring, a Board Member of the Reg Waite Award for Young Australian Achievers and is the current Chair of the YWCA’s national nominations committee. Claire’s post-graduate qualifications include a PhD in Education, a Masters of Arts in Communications and Graduate Diplomas in Educational Studies, Adolescent Health and Welfare (Oncology).

Jennifer’s commercial experience spans Business Development, Operations, Human Resources and consulting. She spent the first decade of her career working with IBM, initially in Account Management and later in Operations and Human Resources. This included nine years spent in Canberra, Moscow and Vienna. Since moving to Brisbane Jennifer worked in strategic and operational HR Management in a large research organisation. Jennifer is currently National Client Relationship Manager for Trevor-Roberts, where she works with organisations to develop solutions to current and future people issues, including career development, leadership development and team optimisation. Jennifer holds a Bachelor of Science (ANU) (Psychology), is a Graduate of the AICD Company Directors’ Course and is a Chartered member of the Australian Human Resources Institute.

Arthur joined the Board in 2023 with over 30 years’ experience inclusive of healthcare, disability, finance, strategy, acquisitions and organisational performance. Arthur’s Executive career includes Chief Financial Officer, Company Secretary, Director of IT and other senior engagements in listed, as well as private, not-for-profit and government organizations across a broad range of industries including international experience. Arthur brings a balance of financial performance leadership, governance, analytics as well as strategy and commercial intellect in healthcare, disability and cross border ecommerce. Arthur’s extensive experience is also coupled with experience as a Board and Non-Executive Director within disability, education, healthcare and social enterprises.Arthur’s qualifications include a Master of Business Administration (MBA), is a Certified Management Accountant (CMA) and a member of the Australian Institute of Company Directors (MAICD).

Susan was appointed to the Board in 2017 with over 10 years’ experience in both disability and community housing as a Corporate Governance professional and non-Executive Director. Susan’s Executive career includes Chief Financial Officer, Company Secretary and senior roles with ASX, NSX and NASDAQ listed companies, as well as private and not-for-profit organisations across a range of industries. Susan is a Member of the Australian Institute of Company Directors (MAICD), Fellow Certified Practicing Accountant (FCPA), Fellow of the Governance Institute of Australia (FGIA) and Institute of Chartered Secretaries and Administrators (FCIS). Susan holds a Master of Business Administration (MBA) in International Business, Graduate Diploma of Applied Corporate Governance, Bachelor of Arts (Accounting) and is a Registered Tax Agent.Susan was appointed as Lifebridge Australia Ltd.’s Company Secretary in 2015.