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Lifebridge Australia

Supporting People in Our Community

Contact Us

CONTACT US

Looking for information on how Lifebridge could support you to be the best version of yourself?  Please enter your details below to get in touch with us and we will contact you as soon as we can.

Alternatively, you can contact us by phone on 1800 043 186 or email reception at [email protected]

Our reception hours are between 8am to 4pm.

If you are looking for employment or volunteering opportunities with us, please visit our Careers or Volunteer Pages  or send us your details, along with your resume to [email protected]

We also welcome any feedback you might have about our services – you can provide feedback or lodge a complaint via our form below.

Lifebridge

Lifebridge Australia Head Office

“The Cottage”, Cudgen Road

KINGSCLIFF  NSW  2487


Lifebridge Australia Postal Address

PO Box 1403

KINGSCLIFF  NSW  2487


Phone: 1800 043 186

email: [email protected]

FEEDBACK

How to make a complaint, suggestion or compliment

We value your feedback. You can submit a complaint, give a compliment or offer a suggestion to help us improve our services by using the below form.

What we need from you

Please be clear, factual, and tell us the outcome you would like. Providing your name and contact details will help us to get in touch and help resolve the issue. If you provide feedback anonymously, we won’t be able to respond to you personally.

How we’ll respond

Action on complaints will be completed within fourteen (14) days.  In the event that a complaint is received via a State/Commonwealth independent complaints organisation or Government agency, all actions will be completed within the designated time periods.

Feedback Form


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WHISTLEBLOWER

Whistleblower disclosures

Whistleblowing is when you disclose information to us because you believe that we may have breached the Aged Care Act or other Commonwealth or state legislation or have acted in a way that breaches moral, ethical, legal or behavioural standards. For further information please refer to our Whistleblower Protection Policy.

Telephone 1300 30 45 50
Website & Online form https://makeareport.stopline.com.au/portal/landing/lifebridge
Email [email protected]
Mail

Lifebridge c/o Stopline Pty Ltd

PO Box 403

Diamond Creek VIC 3089

 

For further information please refer to our Whistleblower Protection Policy.

Whistleblower Submission


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Whistleblower Policy


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