As you may be aware, on March 31, 2018 Lifebridge Australia officially transitioned out of our Caloola premises (56 Caloola Drive, Tweed Heads) and shifted to a community integrated Hubs model of service delivery. This service model seeks to reduce travel times for our customers and additionally ensures that programs, activities and general day-to-day is all within the local community environment.
Our Disability Services programs will now be delivered via our Hubs situated at the following locations:
- Tweed Heads Hub within Seagulls Club, Gollan Drive, Tweed Heads\
- Murwillumbah Hub, 1/131 Murwillumbah Street, Murwillumbah
- Chinderah Hub, 1st Chinderah Scout Hall, 2A Chinderah Road, Chinderah
Disability Services Support Coordinators are primarily based at each of these Hubs and can be contacted either by phone or email.
Earlier in the year we also introduced a dedicated Customer Service Hub located at our Coolangatta Office, 100 Griffith Street, Coolangatta. This Hub is open from 8.30am to 4.30pm and assists with all general enquiries, transport and rostering.
Aged Care Services continue to operate from The Cottage, at Kingscliff. Here you will also find the Lifebridge business administrative functions and the Aged Care team.
A reminder, if you’re sending us mail to please send all mail correspondence to our postal address – PO Box 338, Tweed Heads, NSW 2485. All general email enquiries please send through to [email protected]
Our freecall telephone number is still the same 1800 043 186 and our website address is lifebridge.org.au
AFTER HOURS SUPPORT
A reminder to only contact the after-hours numbers on weekends and out of normal day program operational hours, which are 8.30am to 3.30pm Monday to Friday. This will ensure your request is actioned appropriately and in a timely manner.
- Aged Care Services – 0400 087 077
- Disability Services – 0400 288 344