News & Events
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Easter Holiday Closure Dates
Lifebridge Australia will be closed for the Easter Holidays from Friday March 30, 2018 to Monday April 2, 2018 with regular services to resume on Tuesday April 3, 2018 and during this period, no group programs will operate. If during the closure period, you need to speak with a Lifebridge staff member please make contact via the below details: Disability Services After Hours/On Call – 0400 288 344 Aged Care Services Manager, Beverly Smallmon – 0436 656 237 In case of emergency please contact the Commonwealth Respite and Carelink Centre NSW (CRCC) on 1800 052 222. On behalf of the entire Lifebridge team we wish you safe and happy Easter.
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Important Changes to Plan Management at Lifebridge
Following an intensive review into the services provided at Lifebridge a decision has been made to cease the provision of Plan Management Services under NDIS. If you are currently receiving Plan Management Services from Lifebridge, we will continue to honour our agreement and will provide this service until your Service Agreement expires. At this time, when your Service Agreement is to be renewed we will no longer be able to offer Plan Management. While this change on first appearance may be distressing, please know this change is necessary to ensure our resources are focused on the services we provide best, so that we can continue providing exceptional service to all…
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Changes to Lifebridge Service Agreements
Under the NDIS the relationship between time required and funding is ever more important. This fine line determines what is feasible and what isn’t. As some of you may be aware, in the beginning Lifebridge offered Service Agreements less than a six-month duration. What we’ve discovered however, is that the amount of unfunded time required, makes this unfeasible. As of February 1, 2018, Lifebridge will only offer a minimum Service Agreement length of six months and from July 1, 2018, Lifebridge will only offer a minimum Service Agreement length of twelve months. Please note, that the duration of the Service Agreement doesn’t impact your right to have choice. There is a…
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Active Communications, why it’s important
Throughout the course of a year, Lifebridge will produce a number of communications. These can range from our publications like the Customer Newsletter and Lifebridge Quarterly, to our more adhoc and specific purpose communications such as emails or mailouts. On occasion, we’re asked why we produce such items? The answer is simple, ‘transparency’. We’re in a period of change and many of our customers are either being introduced to Home Care Packages or transitioning to the NDIS, which can be exciting, terrifying, challenging, overwhelming and any number of emotions all at the same time. So, our communications are important, to keep you informed of what is happening in the industry,…
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Us the Band hit the road
Invited on the strength of their performance at the Cooly Rocks On Festival, Us the Band will be hitting the road on March 4, 2018 to perform at the Stanthorpe Apple and Grape Harvest Festival. The Stanthorpe Apple & Grape Harvest Festival, with a strong reputation for offering “something for everyone’ is a celebration of the Granite Belt region’s produce and booming wine industry and one of Queensland’s longest running and most successful festivals. Festival organisers are expecting an average of 60,000 people at the festival with promotions of the event covering a target audience of 3.5 million, a fantastic opportunity for Us the Band. Who are Us the Band? Formed…
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A better way of doing things
It has been stated that the NDIS is the greatest social change since the introduction of Medicare. And a scheme of this magnitude cannot be introduced and successfully implemented if organisations such as Lifebridge Australia do not change and align with the new principles and guidelines. As such, Lifebridge is currently going through some big changes and although people can grow accustomed to schedules and routines as it gives them a feeling of comfort, this way of operating isn’t sustainable. We’re required to be agile, flexible and opportunistic to provide the best possible supports to our customers. We’re humbled by the positive attitudes and how many of our customers are…
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CEO Update Feb 2018
‘Change’ and ‘Adaptability’ make the focal-point of this month’s Newsletter. Two notions, spoken about in great prevalence over the past couple of years and highlighted again in this edition as we continue our transformation to align with a truly revolutionary scheme, the NDIS. By March 31, 2018 all services previously at Caloola, will be operating from other venues. A change that focuses on greater opportunity for capacity building and community integration. Our shift from Caloola, sees the launch of three new and expanded Hubs, at Chinderah, West Tweed and at Murwillumbah. The response and feedback we’ve received from our customers already has been very positive and it’s encouraging to see…
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We’re at Murwillumbah
Murwillumbah is a town known to many for its rich history and timeless preservation. Its enviable weather, its alternativeness and its rural atmosphere. The town is home to many wanting to make a change from city-living and home to many talented artists. As of February 1, 2018, Murwillumbah officially opened its doors to Lifebridge who now have a shop front and Murwillumbah Hub at 1, 131 Murwillumbah St, Murwillumbah.
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You’ve got your NDIS Plan, what now?
Received your NDIS Approved Plan, but not sure what to do now? Learn what steps you need to take to begin implementation and what supports you can receive.
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What is a NDIS Service Agreement and what is its purpose?
A Service Agreement is a written agreement (contract) that exists between you and your provider of choice. The purpose of a Service Agreement is to provide a set of rules that you and the provider will adhere to.
